Terms of Service


SECTION 1. IMAGE COPYRIGHT

I, the artist, retain full and exclusive rights to the original artwork. The client may not claim it as their own or use it for anything other than personal use. All commissioned artwork is for noncommercial purpose only. Redistribution of my artwork for use in printed merchandise or as promotion of goods, services or social media pages is prohibited. If you have any questions about this, ask me before commissioning me.

Conditions for Reposting

The client has my permission to repost the artwork wherever they would like, as long as proper credit is given (a link back to any of my socials, preferably my instagram/neocities) and my watermark/signature remains intact and unaltered.

Prohibited Actions

Altering my artwork in any way without asking for permission before hand, with the exception of cropping/resizing the image for an icon or other use.
Use my artwork as references for your own, whether tracing or re-purposing parts of the image.
Claiming the artwork as your own.
If these terms are broken, you will be privately blacklisted from commissioning me and reported.

SECTION 2. PAYMENT INFORMATION

I accept payment in USD. All USD payments will be taken via Paypal, Cashapp, Stripe, Ko-Fi, or Chime only. You will be given 24 hours to pay after a sketch is shown or a quote is given. No payment within 24 hours will result in the commission being cancelled. Progress up to this point, if any, will be re-purposed as a YCH.
It is the commissioner's responsibility to tell me when the payment has been sent. Sometimes a payment will not fall through and I won't know about it. If you fail to tell me that you've sent the payment within 24 hours - and I know I absolutely haven't received the payment - then the 24 hour payment term applies to you.

Refund Policy

If the commission is cancelled (by me or the client) before work has started, then the client will receive a full refund.
If the client cancels the commission during progress, the amount refunded will be on a case-by-case basis and up to the artist's discretion. I do have a rough basis for refunds:
Sketch: 90%
Line: 50%
Line and Flat Color: 0%
Rendered: 0%
No refunds will be given for completed or nearly completed commissions.
The artist reserves the right to cancel a commission at anytime, for any reason, and without explanation.
If I cancel the commission due to my inability to complete it at any state, a full refund will be given.

SECTION 3. CONTACT AND COMMUNICATION

For discussions based around the commission you can contact me through my Email or my discord at puppybatz.

Reference Guidelines

Client must provide at least one clear and concise visual reference; please supplement the visual reference with any important information I may need to know to correctly draw the character.
If you link to a gallery of your character's artwork, and it includes old designs, I cannot promise your design will be done with 100% accuracy. Design interpretations may be inconsistent between images and lessen my ability to accurately draw your character. Text description only will cost +$80 USD. This is due to the fact we will go back and forth just to make sure the design is what you actually wanting. It takes much longer so a higher price. If you use a commission from another artist for a reference that artist MUST be okay with their art being used.

SECTION 4. ALLOWED AND BANNED CONTENT

Below is a general guideline for what I will or will not draw. Please keep my art style in mind when ordering; I will not try to match another artist's or company's art style (example: Disney style, Pokemon style, etc)

Allowed Content

Disallowed Content


You must be over the age of 18 to commission adult content. I am a United States citizen and abide by United States laws. Breaking this rule is extremely serious and will result in blacklisting/blocking on all social media, email, and any other means of contact. By ordering anything 18+/NSFW you are agreeing that you are at or above the age of 18.

SECTION 5. PROGRESS/WORKFLOW

Estimated date to completion. If there are any delays in completion of a commission, I will personally notify the customer.
Completion of most commissions are generally estimated to take no more than roughly 1 to 4 weeks. If for any reason I as the artist cannot complete a commission within 90 days of ordering, I will issue a full refund.

Certain commission types may or may not include a sketch approval stage. I will send any wips to the commissioner via preferred contact method(Discord or Email). Progress will be paused until the sketch is confirmed.

If the commission type includes a sketch approval stage, any major changes or revisions must be made at this stage; this includes any significant changes to a character's pose or body shape, or redrawing parts of the image.

I work best when given some artistic freedom to create an image based on the characters you provide. I am happy to match a scene or pose that you have in mind, but please allow and expect some variation.

If the commission type includes a sketch approval stage, any major changes or revisions must be made at this stage; this includes any significant changes to a character's pose or body shape, or redrawing parts of the image.

If you do not want me to post your commission online, you must tell me when you order.

This TOS may be subject to change at any time without notice. Changes will not be applied retroactively.
Thank you PRINXE PERIER and Jirvey for the TOS !!